We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

Words cannot express our gratitude for the compassionate, gentle care, respect, and dignity with which you treated our mother when she was transported from Avante nursing home to your funeral home on the night of her passing. She was handled in the most precious and respectful way from the start to the very end. What will forever stick out in our minds is how the wonderful lady, who attended to the transport of our mother's body, so gently enclosed her in the lovely cloth casing and so gently and quietly closed the zipper. Please express to her our most heartfelt gratitude for the flawless execution of the utmost dignified illustration of respect as the very last act upon my mother's person. She gave us her name, but our minds were preoccupied with the onslaught of emotion and sorrow, but I want to say it was Elizabeth. Regardless of her name, her gentility and respect left a never ending impression that gave us peace and eased some of the sorrow we now endure and for that we are forever grateful. We would also like to thank you for the rose and card given to my father; it really meant so much to him in· this time of sorrow. If two words can express these feelings, then thank you for all you have done. We are eternally grateful.

Family of Katrina Whitcomb

OMG provided the services for both of my parents and I am exceptionally pleased with everything. Kevin was very professional and understanding during our meeting. Don and Linda were wonderful on Saturday with friends and family members. The room was set up beautifully; slide show was very nicely put together; placement of urn in niche was very nice; reception afterwards was perfect! Thank you so much for everything. It was a memorable day!!

Vivian Lugo Passela

Robert was awesome answering our questions and with the service he provided. The attention of the staff and coordination meant the most to me. Keep up the good work!

Amanda Celis

Everything was thought of to help me make good decisions with the director. The lady that provided the death certificates was truly a caring person and offered to help with confusing paperwork. The CD was outstanding and the director cared enough to remove his bandages for me. It meant A LOT. The flag on my husband during cremation was especially nice. I'm satisfied with all the caring that the staff showed to our family.

Shirley Bruce

For anyone losing a loved one, it is difficult, and then making final arrangements can be heart wrenching. However, Tom was patient, kind and understanding. All was perfect and professionally handled. May every family find what we did with ya'll. Cannot please all the people all the time, but know how much it meant to our entire family with what you did so beautifully for us!

Deborah Massie

Don made this tremendously sad time bearable for us. He treated our family with compassion and he and his staff explained our options, guided us through the process and allowed us to carry out our mothers wishes. They were there at the church to take care of us. They treated my mother with respect from the pick up of her body in the middle of the night, to discussions about her dress and the placement of floral arrangements to answering any and all questions we had. I live in Ohio and plan to donate my body to science, but I would definately recommend Osceola Memory Gardens to anyone in need. Ask for Don!I feel as if Don and his associates became a part of our family.

Donna Fontaine

Chris at the office is an asset to your business - the service was great. Mr. Dorsey is a gentle man and was extremely helpful. Very nice and compassionate.


We'd like to thank you for your patience during our trials and tribulations during the cremation process and prior to. There were difficulties when it should have been a time of peace and unity. We would especially like to thank Mr. Don (director) and Roxann who fond themselves caught in the middle of an otherwise smooth process. You both kept your professionalism upfront and corresponded with all involved. In the end, Mom was able to get her last wish which was cremation. Tony and I are especially grateful for the treatment throughout the entire process. From the bottom of our hearts, we thank you.

Nereida Moyet

Mom died back in November and I just today took the time to look at her obituary and comments people left on your website. What a beautiful website you have set up for the obituaries. I was able to read all the wonderful comments but also view the video from her funeral. How precious to see these memories once again. Thank you again for your wonderful handling of mom's (and also dad's in 2011) funeral. Our whole family really appreciates all you did.

Kay Greer

I was very satisfied with your services. There was nothing that cold have been improved. It was very good. Thank you.

Vivian Fields

Hi Chrissie, I just wanted to take a moment to thank you - really THANK you - for seeing Dawn's memorial tribute through in every way, in every DETAIL, from the very first phone request to meet with you, all the time you spent with my sister, my niece, Lori, (Dawn's daughter), and myself, in your office last Tuesday afternoon, your expedition in cropping and sending Dawn's photo over to Claudia at the Osceola Gazette so that she could meet HER deadline for Thursday's newspaper, your patience and helpful suggestions as we "assembled" all the photos for your preparation of the DVD, the COUNTLESS emails you so generously spent time both replying to, and sending to keep me apprised as to where everything stood at any given time.....your coordination and cooperation with Dan, from the Tag Office, to ensure that EVERYTHING was completed AND tested out prior to the service....the list goes on and on.....seemingly, ENDLESSLY..... The service was EVERYTHING we, as a family, could possibly have hoped for....everything Dawn SO DESERVED - and YOU, played a HUGE part in that....and for THAT - I will be FOREVER grateful to you. You made an extremely difficult day, one that my entire family will cherish beyond any words that I can possibly describe..... Thank you, thank you, from the bottom of my heart, Chrissie..... Eternally grateful, Always, Dee

Dawn Boggs

My daughters and I were very satisfied with the handling of my husbands arrangements. Service was great! A big thank you to Vernon Dorsey and Shirley. Kudos as they were there to help us in sad times. Thank you to Robert Burney for taking his time with all of us. Continue the Great Service!

Berteea Batista

Everything went very smooth and as promised.

John Sucet

Very satisfied. Tom Dorsey did an great job and he was very welcoming to us during our visit to the office and the viewing.

Karen Martin

Outstanding service. Melinda and Tom were compassionate, understanding and professional.

Mauren Johnson

Your services were very professional and caring .Thank you.

Satisfied Family

We were extremely satisfied with the services and the staff during & after the services. We thank you all for your kindness and caring.

Sue A. Vawter

I was made to feel comfortable during a very stressful time and was greatly helped by all staff. I am very grateful for all the assistance I received. Thank you.

Mrs. Stark

Subject: A Thank You message from the family of Maizie Parrott Message: We, the Family of Maizie A. Parrott, would like to extend our deepest appreciation and warmest regards for the staff at Osceola Memorial Gardens on Pleasant Hill Road. Thank you for your consideration, professionalism, and most of all your patience in dealing with us during this most difficult time. You treated us with dignity and respect and made this journey easier and bearable. Special thanks go out to Vern, Roxanne, Iris, Ruben, Denise and Scott. May God bless each and every one of you. You are appreciated. Sincerely, Joan Parrott

Joan Parrott

Dear Allen, On behalf of the Soto children and our mother Gloria, we want to thank you and your staff from the bottom of our hearts for the dignified and comforting service Osceola Memory Gardens provided for our dear father Luis Soto. Without a doubt, at a most difficult time, we will never forget the professionalism, compassion and kindness given to us. You and your staff made it easier for us to say goodbye to a wonderful man and we are forever grateful. Sincerely, Arlene Melchiorre

Luis Soto

Tom Hanneken, I want to thank you for everything that you did with the staff members for the funeral for my Dad. Thank you very much and God bless you all! Lisa Acosta (Daughter)

Carlos Acosta

Special thanks to Randy and his staff for everything done for my brother and son.

Gladys Wheeler

Dear Mr Hanneken, Please accept our greatful appreciation for your assistance with the memorial service and funeral of Lieutenant William Manning. The Funeral service you provided was much appreciated and helped us comfort Bill's immediate family.,his KFD family, and to allof his brothers in the fire service. On May 16th KFD lost a great firefighter, but more importantly on that day we all lost a great man. Bill family will be forever grateful for all that was to honor him. Lt. Manning may be gone, but he will forever be forgotton. With your assistance we were able to send him off "In the Finest Tradition..." Sincerely, Jeremy F Donovan Acting Fire Chief

Jeremy F Donovan -Acting Fire Chief for the City of Kissimmee

Our gratitude cannot be put in words. Outstanding service & support during moms cremation. You are an outstanding person of God. We needed a person like you through this time of grief. We are forever grateful for a beautiful final memory of our mom. We will continue our relationship with your staff and Anthony for future goings.

Leonor Del Valle

Excellent service from the time I made my first telephone call to the time my mother was transferred to Switzerland. Tom Dorsey was extraordinary, making sure all the transfers to Switzerland were in order, very efficient and professional. Called after mo mother had been transferred to make sure everything went right!

Hector Santiago

I have known Tom Dorsey for many years and regard him in high esteem. Chrissy was so attentive and kind, made the decisions so relaxing, took a lot off my shoulders during my grief. What meant most was the kindness and professionalism and doing the leg work to get the documents signed. Everything was outstanding. Keep doing exactly the same.

Ed Hogan

My family felt comfortable, friendly and warm welcome,. Mr. Kevin Strong - he got all the answers we needed. We think you did a great job. We love it...keep it up.

Eric Nguyen

Thank you for your help. People entrust your company with the saddest moments of their life and I can honestly say that you and the rest of your personnel made the experience the best we could've hoped for. Everything was very organized and everyone was delightful. I'd like to say "Thank You" on behalf of my family and please continue this excellent service with all of your grieving customers.

Brenda Montanez

I felt very comfortable with the staff. I thought it would be very difficult for me emotionally but it ended up where I felt at peace with our decisions. Thank you.

Pamela Tullis

Every detail was handled in a very professional manner with compassion and respect for the family. I am very thankful for Elizabeth Franco - she is a true compassionate and kind professional. Thank you Elizabeth.

Margarita Garcia

Good Morning Tom, I wanted to say Thank You to you and your team for the terrific job you did with helping our family to lay Milford Rudolph Garraway to rest last Friday. Your professionalism, good humor, and kind heart helped to make a very stressful situation much easier to handle. Again, thank you so very much and have a wonderful rest of week. Donna Hinckson-Torres

Milford Rudolph Garraway

I wanted to take a moment and let you know how very satisfied I was with the staff and level of service that was provided. The staff were courteous, compassionate and helpful. Thank you for all your support and help during a difficult time.


Dear Osceola Memory Gardens, Thank you for all the attention to the many small & large details in the arrangements made for our Mother, Virginia Dominy. Your professionalism, thoughtfulness and patience meant the world to all of the family. All of your members were so kind and helpful with all the flowers, arrangements at the church and at the cemetery. It was appreciated more than you can know.

The Family of Virginia Dominy

We found the quality of the services excellent.

Carl E Bukent

Great help and guidance during a painful time.

Llona Boyle

Flawless service. Continue to provide comfort and service as you did us to others. Thank you.

Satisfied Family

The Veterans service was excellent. Everything looked great and Chris from St. Cloud did an amazing job with the slide show. Overall, the service was beautiful! Staff was very professional and I am very pleased.

Kris Long

Highly satisfied and very professional.

Donna Densieski

Unbelievable. We were treated with the highest respect and all of our requests were honored. Thank you all - you were great.

Barbara Fraize

I felt love and compassion thru Ron's journey to Heaven. Everything was perfect. I am terrible with names - Mel, Chris and the rest of the staff are the best. They went beyond all my expectations. Everything was done with respect and professional and loving for my friend and family. Thank you always, Brenda Also wanted to mention the gentleman that helped took his time and did not rush me... Very kind and trustworthy - I wish I could remember his name...

Brenda Sue Patton

Roxann and staff were so very helpful. They continued to provide support long after the service / funeral. Professional and classy operation with a great product selection. Thank you.

Dave Dillon

Tom, I cant thank you enough for all you did for me and my family. Thank you for everything. May God bless you and your family. Love, The Zellers Family

The Zellers Family

Tom, Thank you for all you have done at Peggy's funeral and for all the help you have given me. Al Drummond P.S. - The Grave marker looked excellent!

Al Drummond

Dear Tom and Tom and all my wonderful friends at Osceola Memory Gardens, Thank you for the privilege of serving the community with you with the Christmas Candlelight service. Thanks also for the beautiful poinsettias. Osceola Memory Gardens was a treasured part of our Christmas here at St. Cloud Presbyterian. In Christ, Steve Graves

Steve Graves

Tom, I want to tell you what a wonderful job your team did with regard to my step-dad, Robert Miller. We have heard comments, from so many, related to how beautiful the entire service was. I can’t say enough good thing about Tom and the way he guided the family through a process very foreign to us. Top notch professionalism… he was never pushy and made difficult decisions less so. On behalf of my entire family please accept my gratitude in taking my Bobsy on his final journey… first class!

Donna Sines